COVID-19: Business Continuity Plan

Updated: Mar 23, 2020

We recognize that with the constantly changing COVID-19 situation around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty. As a valued customer of our products and services  — we understand the importance of the products and services we provide to you and your business. You rely on us to help power your work, and we understand the responsibility that entails.  Meeting that responsibility day in and day out, in any environment, is our primary focus.  In response to the current situation, we’ve implemented our business continuity plan — which examines all areas of business operations at every Hein Electric Supply service center location — and have taken actions to ensure continued service to our customers.  Rest assured, we are prepared to remain open and serve you.

We want to assure everyone that Hein Electric Supply Co. is taking every precaution necessary to minimize risk and provide a safe environment for our customers and team members while our doors stay open.  Some of these steps include: 

- Maintaining a clean and safe environment for our counters that will remain open and continue to comply with OSHA and CDC infection control guidelines.  

- Encouraging our associates to actively practice good personal hygiene, washing hands for 30+ seconds and modifying their personal greetings.  

- Supporting a healthy work environment for our employees. We have requested our team to not be present at our office if they are experiencing symptoms.  We ask you, our customers, to please use your discretion on visiting our service centers if you are experiencing any COVID-19 symptoms or a fever.

Hein Electric Supply Company cares about our customers and community.  Our primary goal is to serve you.  We are monitoring this situation daily and will pass along new information relevant to our operations and the wellness of our customers and community through email notices. 

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