Under the new Stay At Home mandate, Hein Electric Supply Company is considered an essential business operation and will continue to operate to offer services for our customers who provide essential services to the community. Meeting that responsibility day in and day out, in any environment, is our primary focus.
Our Warehouse Team, Delivery Drivers and Counter Sales Team who provide products to our customers will remain working at all Hein Electric Supply locations, using proper preventative measures outlined by the CDC. Our Will Calls will remain open at all Service Center locations and will now be offering a curbside carry-out service. Customers have full discretion on whether to use our new curbside carry out service or to enter our doors to pick up their order. We have changed the layout of our Service Centers with the addition of a checkout barrier to practice 6 ft. of social distancing between customers and associates. However, our curbside, carry-out service is put into place to remove any need to physically enter our building(s), ultimately providing the safest way to pick up your materials. This new service will remain in place as long as the restaurant carry-out regulation is in effect.
View the options below on how to place an order using CURBSIDE, CARRYOUT:
Option 1: Call your order in ahead to any of our Service Center locations. INCLUDE a date and your requested time of pick-up.
Option 2: Visit any Service Center location and a dedicated phone number will be posted on the window for you to call your Will Call order in and wait in your parked work vehicle. Your materials will be brought out to you by a member of our Counter Sales Team.
Option 3: Email your order to a Service Center Manager or our Inside Sales Team, INCLUDE a date and your requested time of pick-up. Click here to view our Staff Directory.
We recognize that with the constantly changing Coronavirus situation around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty. All of our company policy updates surrounding COVID-19 can be found on our website (www.hein.com). We are monitoring this situation daily and will continue to publish new information relevant to our operations and the wellness of our customers and community.