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Hein Electric Supply is closed for the following holidays:  11/28/19, 11/29/19, 12/25/19, 1/01/20

We will be open until Noon on:  12/24/19, 12/31/19

For our 24-hour emergency service, please call (262)790-8400 ext. 1.

©2019 by Hein Electric Supply Company. All rights reserved.

BILLING

ORDERING

1.

Credit Accounts

Please complete a credit application to open a new account. Please fill out the form completely, sign and date. With any questions, contact Mary Kohlenberg.

2.

Cash Accounts

An option to open a new account and place orders on a cash basis. All orders must be paid for at the time of ordering.  We can keep a credit card on file. Complete the general info on our credit application. Contact Mary Kohlenberg with any questions. 

3.

Payment Policy
  • Cash, check, money order, VISA, MasterCard, Discover and AMEX

  • Net 30 days unless specified otherwise.

  • 1.5% per month will be assessed on  unpaid invoices over 30 days

4.

Freight
  • Orders less than $500 = min. shipping charge

  • Freight is subject to the terms and conditions set forth by each manufacturer. 

*We are not held responsible for damage that occurs after we have received a good order receipt from the carrier. If any damage does occur, a claim should be filed against the carrier. 

5.

Wire Cuts

We can cut to the length the following items to fit your job needs.  We can also order material factory cut to your specification direct from the manufacturer.  Parallel reels are also available when needed.

  • THHN #8-600

  • XHHW #6-750

  • SO/SJ Cord

  • Flexible metal conduit

  • Flexible Liquid Tight

  • Non-Metallic Liquid Tight

  • ENT

6.

Shortages

All shipments are double checked to prevent shortages or error. Claims for shortage must be made within 3 days of receipt of goods. 

7.

Returns

Permission must be obtained before returning any material for credit or exchange. We will not take materials which have been returned without prior authorization. Special order items are not returnable without permission of the manufacturer. Returns may be subject to a restocking fee. With any questions, please email our Returns Coordinator

Electronic Ordering

We gladly accept most formats of purchase orders, quotation or sales departments. Visit our Contact page to obtain your local Hein quotation or sales representative.

1.

Part Number

We can place orders using your own part numbers. Once we receive your item part numbers, they are cross referenced with our number. This feature streamlines your billing process.

2.

Kit Ordering

You are able to order multiple products as a kit. Provide us with the kit part number and list of materials. This feature ensures that the materials in your kit will always be included; eliminating order errors and lowering overall procurement costs. 

3.

Open Order Reports

We can run regular open order reports to expedite orders and notify you of any back orders. 

4.

Purchase History Reports

These reports allow us to analyze your purchase patterns so we can build inventory for your specific needs. Reports are provided on a request basis and ensure the best pricing is available to you.

5.

HEIN ELECTRIC
SUPPLY COMPANY